Planner Production & Shipping

• Normal Production for Non-Custom Planners (PRA, ELA, MSA, and HSA) is estimated at 15 business days (3 weeks) from the day after order is received.
• Normal Production for Custom Planners (PRB, PRC, ELB, ELC, MSB, MSC, HSB, and HSC) is estimated at 30 business days (6 weeks) from the day after the order is received. If the handbook requires typesetting, estimated production time is 45 business days (9 weeks). See production schedule below.
• RUSH Production for Custom Planners (PRB, PRC, ELB, ELC, MSB, MSC, HSB, and HSC) is 20 business days (4 weeks) from the day after the order is received. See production schedule below. RUSH orders will incur a 15% up-charge on the subtotal ($75 minimum). All material (title page, handbook pages, advertising, cover) must be stock items or press-ready, if custom.
• Production time doesn't include shipping time. Allow 2-8 business days for delivery on orders within the 50 states. Allow 6 weeks for APO and FPO.
• We are not in production on weekends or holidays.
• To begin production, we must have a completed order form and ALL material, including handbook pages, mascot, and other material with no subsequent changes. If material is received after the order is received, the ship date will be adjusted.
• Failure to provide a proof contact person on custom planner orders will delay the ship date.
• Change orders or halts to production will incur a charge and delay the ship date for custom planners.
• All orders within the 50 states are shipped FOB, destination by UPS or truck. Shipping charges to the continental 48 states will be 35¢ per planner. AK and HI orders are extra – call for charges. APO and FPO orders are shipped parcel post - call for charges.
• UPS will deliver to the door only. Truck drivers are not required to give assistance unloading. You may be responsible for unloading and storing items.
• Delayed shipping and invoicing is available.
• Except for APO and FPO addresses, orders outside the USA are NOT accepted.